Facility Management Services
by: karthikeyan
Total views: 105
Word Count: 94
1. Remote Infrastructure Managed Services(RIM)
2. Onsite Infrastructure Managed Services(IMS)
Services and Management Capabilities:
1. End-user Support(L1,L2,L3)
2. Network Support Services
3. Security Support Services
4. Datacenter Support Services
Credentials:
1. Proactive Service delivery process through ITIL
2. Measureable improvements in performance
3. Stringent SLA based Services
4. Increase uptime on IT assets
5. Focus on your core business
6. Single point of ownership
7. Reduce your operations cost by 40%
8. 24 x 7 Helpdesk support
9. World class NOC Infrastructure and tools support
10. Prompt Alerts by email, SMS, voice and service portal
11. Zero attrition with standby site familiarity engineers
12. 1200+ multi-skilled and certified infrastructure consultants
13. Specialist Support and expert advice – Just when you need it
14. Proof of concept(POC) offered for RIM
Article Source: http://www.ArticleStreet.com/profile/karthikeyan-22873.html
About the Author
1. Proactive Service delivery process through ITIL 2. Measureable improvements in performance 3. Stringent SLA based Services 4. Increase uptime on IT assets 5. Focus on your core business 6. Single point of ownership 7. Reduce your operations cost by 40% 8. 24 x 7 Helpdesk support 9. World class NOC Infrastructure and tools support 10. Prompt Alerts by email, SMS, voice and service portal 11. Zero attrition with standby site familiarity engineers 12. 1200+ multi-skilled and certified infrastructure consultants 13. Specialist Support and expert advice – Just when you need it 14. Proof of concept(POC) offered for RIM
Rating: Not yet rated